Privacy Statement
This Privacy Statement describes how Dosentra collects, uses, and protects information when you access or use the Dosentra website and application (the “Service”). This statement is intended to be clear and practical. If you have questions, contact us using the information at the end of this page.
1. What We Collect
Account and Access Information
- Name, email address, and organization details (as provided by your organization or during account setup).
- Authentication information (for example, magic-link login events, badge login events, or other authentication factors you use).
- RFID badge identifiers or similar device identifiers used for access control (not payment card data).
Audit, Security, and Usage Logs
- Access events (logins, logouts, failed attempts), actions taken in the Service, and timestamps.
- Device and technical metadata (e.g., browser type, approximate device characteristics, IP address for security monitoring).
Website and Support Information
- Information you submit via support requests, feedback forms, or email.
- Basic analytics and cookie data used to operate and improve the site (where applicable).
2. What We Do Not Intend to Collect (and Your Responsibilities)
The Service is designed to operate without storing patient medical records or protected health information (PHI) by default. Dosentra is intended to support access control, inventory tracking, and auditability.
Customers control what data is entered into the Service and are responsible for ensuring their use complies with applicable laws and policies. If your organization chooses to input sensitive personal or medical data, your organization is responsible for ensuring that such use is appropriate and compliant.
3. How We Use Information
We use information to:
- Provide, operate, and maintain the Service (including authentication and access control).
- Support audit logging and security monitoring.
- Respond to support requests and communicate about service updates.
- Improve performance, reliability, and user experience.
- Comply with legal obligations and enforce our terms.
4. How We Share Information
We do not sell your personal information. We may share information in limited circumstances:
- With your organization: authorized administrators may have access to user and audit information within the Service.
- With service providers: vendors who help operate the Service (e.g., hosting, logging, email delivery) under confidentiality and security obligations.
- For legal reasons: to comply with law, respond to lawful requests, protect rights and safety, or investigate abuse.
- Business transfers: in connection with a merger, acquisition, or sale of assets (with appropriate safeguards).
5. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information processed within the Service. This may include access controls, encryption in transit, monitoring, and auditing mechanisms.
However, no system can be guaranteed to be completely secure. You and your organization are responsible for safeguarding access credentials and RFID badges and for promptly reporting suspected compromise.
6. Cookies and Analytics
We may use cookies or similar technologies to help operate the website and improve the Service. Cookies may include strictly necessary cookies (for security and session management) and limited analytics cookies (to understand site usage and improve performance).
You may be able to control cookies through your browser settings. Disabling certain cookies may affect site functionality.
7. Data Retention
We retain information for as long as needed to provide the Service, support security and audit requirements, comply with legal obligations, and resolve disputes, unless a longer retention period is required or permitted by law or agreed with your organization.
8. Your Choices
- You may contact your organization’s administrator for account-related changes.
- You may contact us for questions about this Privacy Statement.
- You can manage cookie preferences through your browser settings (where applicable).
9. Changes to This Privacy Statement
We may update this Privacy Statement from time to time. We will update the “Last Updated” date above. If changes are material, we may provide additional notice as appropriate.
10. Contact
If you have questions about this Privacy Statement, please contact: